1. What cookies are
Cookies are small text files a website stores in your browser. Similar technologies include local storage, which keeps small preferences on your device, and pixels, small pieces of code that tell an ad platform about a visit. This policy explains how we use them.
2. Cookies we use
Strictly necessary
- Session and sign-in cookies keep you signed in and identify which business you're working in. They are set when you sign in and expire when you sign out or after a period of inactivity.
- Security cookies protect sign-in, two-factor authentication and connections to Google or Microsoft (for example, to prevent cross-site request forgery).
- Your cookie choice (dh_consent, 12 months) remembers whether you accepted or declined advertising cookies, so we don't ask on every visit.
Because these cookies are needed for the Service to work, they can't be switched off in our systems. You can block them in your browser, but then you won't be able to sign in.
Campaign attribution (first-party)
- dh_attr (90 days) is set by us on your first visit. It records the campaign tags in the link you used (UTM parameters), ad click ids such as Facebook fbclid or Google gclid, the first page you landed on, the referring site and the time of your first visit. It can't be read by scripts on the page (it is "httpOnly").
- We use it only for our own reporting on which ads and links bring sign-ups. If you create an account, we link this information to it. See our Privacy Policy.
Advertising measurement (only if you accept)
- Meta Pixel loads only after you choose Accept in our cookie notice. Meta then sets its own cookies, such as _fbp (about 90 days) and _fbc (set when you arrive from a Facebook or Instagram ad), and receives information about your visit, such as pages viewed and actions like signing up, starting a trial, subscribing or contacting sales.
- Meta Conversions API (server-side): when you sign up, start a trial, subscribe or contact sales, our servers may report that event to Meta with hashed (SHA-256) email, phone and name, your IP address, browser user agent and the Meta cookie ids above if present. We only do this if you chose Accept in the cookie notice; if you chose No thanks, never answered, or your browser sends a Global Privacy Control signal, we don't report your sign-up or later account events.
Preferences
We use your browser's local storage to remember choices like light or dark mode. This stays on your device.
Third-party services
When you pay, Stripe's checkout pages may set cookies to process the payment and prevent fraud, under Stripe's own policies. If you sign in with Google or Microsoft, those providers may set cookies on their own sites.
3. What we don't do
We don't sell your browsing data, we don't load advertising cookies before you accept them, and we never use the calls, texts or details of businesses' callers for advertising. If we add other advertising or analytics tools, we'll update this policy and ask for consent where the law requires it.
4. Your choices
Use the Cookie settings button on this page to change your choice at any time; the notice will appear again so you can Accept or choose No thanks. Choosing No thanks stops the Meta Pixel from loading and, if it had loaded, tells it to stop sending information.
Most browsers also let you view, delete and block cookies in their settings. Blocking strictly necessary cookies will stop sign-in from working. You can manage ad preferences in your Meta account settings.
Questions, or want us to opt you out by email? Write to legal@frontwren.com. See also our Privacy Policy.