How it works
From sign-up to answering calls, step by step
No new phone system, no hardware and no contracts. Here's exactly what setup looks like.
Step 1
Connect your phone line
You keep the number your customers already know. We give your agent its own local number, and you turn on call forwarding with your phone carrier so calls can reach it. If you prefer, you can use the new number as your main business line instead.
Most owners use conditional forwarding: your phone rings first as usual, and only calls you don't answer go to your agent. Your schedule (below) then decides what the agent does with each call, so you never have to change carrier settings again.
Verizon and Verizon-based mobile lines
*71 + your agent's number
Forwards calls you don't answer or decline.
AT&T, T-Mobile and most other mobile carriers
**61* + number + #
Forwards unanswered calls. Separate short codes cover busy and unreachable.
Business landlines and cable phone service
*92 + number (varies)
Most providers use a no-answer forwarding code or an online portal.
VoIP and app-based phone systems
Settings screen
Add a rule like "if unanswered after 20 seconds, forward to" your agent's number.
Codes are examples. During setup you pick your carrier and get the exact steps, then we place a test call to confirm it works.
Step 2
Teach your agent about your business
Answer a short interview written for your industry: services, prices you're comfortable sharing, hours, service area, booking rules and when to transfer a call. Or paste your website address and we'll import the basics for you to review.
- Your agent only shares facts you approved. No made-up prices or promises.
- Emergency rules for your industry are included, like flagging gas smells or burst pipes.
- Questions it couldn't answer show up in your dashboard so you can add the answer once.
English and Spanish are both ready to go. Pick a voice you like, or add Your Own Voice later.
Step 3
Test it in your browser
Before any customer hears it, call your agent from your computer or phone browser. Ask the tricky questions, try to book an appointment, ask for a person. If an answer isn't right, fix it in a few clicks and try again.
Step 4
Go live
Turn your agent on when you're ready. From then on you get a text and email for every new lead, a summary of every call, and bookings straight on your calendar. You can pause the agent anytime with one tap.
Your rules
You choose when it answers
Keep answering calls yourself when you can. Your agent covers the rest, exactly when you want it to.
Missed calls only
Your phone rings first. If nobody picks up, your agent answers instead of voicemail.
Example: ring the front desk for 20 seconds, then the AI answers.
After hours
You answer during business hours. Evenings, weekends and holidays go straight to your agent.
Example: you pick up 8am to 5pm; the AI handles everything else.
All calls
Your agent answers every call right away and transfers to you when a caller needs a person.
Example: the AI answers, books, and transfers urgent calls to your cell.
Custom schedule
Mix and match by day and time. Ring first in the morning, AI-only at lunch, after hours on weekends.
Example: AI-only from noon to 1pm while the team is at lunch.
On every call
What happens when a customer calls
A typical call, from ring to follow-up.
- 01
Your schedule decides
Ring you first, go straight to the agent, or take a message, based on the rules you set.
- 02
Your agent answers
It says it's an AI assistant, mentions the call is recorded, and asks how it can help.
- 03
It gets things done
Answers questions, books the appointment, or transfers to you when the caller needs a person.
- 04
You're in the loop
You get an instant alert, and the customer gets a confirmation text. Summary and transcript are saved.
Stop sending customers to voicemail
Join the early-access list. Founding members: your first month free and today's price locked in for 12 months.