AI receptionist for veterinary clinics

Every worried pet owner gets an answer

Your agent books visits, captures pet details, answers routine questions and points true emergencies to the right place, fast.

Sound familiar?

What gets in the way for veterinary clinics

Refill requests, appointment calls and questions pile up while techs are with patients.

Owners need clear guidance at night, not a full voicemail box.

Callbacks take longer when you don't know the pet, the issue or the urgency.

Example call

An illustrative call with a fictional business. Your agent uses your own services, hours and rules.

Treat as emergencies: trouble breathing, collapse or unresponsiveness, seizures, heavy bleeding, hit by a car or a major fall, suspected poisoning (for example chocolate, xylitol, grapes or raisins, antifreeze, rat poison, or human medications), a swollen or bloated belly with unproductive retching, a male cat straining to urinate, inability to stand, or difficult labor.
For an emergency during open hours, follow the emergency-capability setting (tell them to come in now and alert staff, or transfer). When closed, or if the clinic refers emergencies, give the configured emergency hospital's name, address, and phone and tell them to go now.
If poisoning is suspected and the clinic enabled it, also share ASPCA Animal Poison Control at (888) 426-4435 (a fee may apply).

Happy Paws Animal Hospital (example)Example transcript

Ava (AI)Thanks for calling Happy Paws Animal Hospital. I'm Ava, the clinic's AI assistant. This call is recorded. How can I help?
CallerMy dog needs his yearly shots.
Ava (AI)Happy to help. What's your dog's name and age, and has he been seen here before?
CallerMax, he's 4, and yes he's a patient.
Ava (AI)Thanks. For Max's annual visit I have Wednesday at 10 a.m. or Friday at 1:30 p.m.
CallerFriday works.
Ava (AI)Max is booked for Friday at 1:30 p.m. I'll text you a reminder the day before.

Features

Checks your real availability and books the job while the caller is still on the line.

Get a text and email the moment a new lead calls, with their name, number and exactly what they need.

Answer a short interview written for your industry, or import your website. Your agent only says what you approve.

Only the calls you miss, only after hours, every call, or a custom weekly schedule. You stay in control.

If a caller hangs up before anyone answers, they get a friendly text right away so the lead doesn't go cold.

Every call is summarized in plain English with the details captured, plus the full transcript and recording.

Your template comes pre-filled. Keep, edit or remove anything.

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