AI receptionist for restaurants
Take reservations and answer questions during the rush
Your agent handles reservations, hours, menu and parking questions, and large-party inquiries, so your staff can focus on guests.
Sound familiar?
What gets in the way for restaurants
Dinner rush phone calls
Hosts can't answer the phone and seat guests at the same time.
The same questions
Hours, parking, gluten-free options and wait times, over and over.
Missed party bookings
Large-party and event inquiries are valuable and easy to miss.
Example call
Hear how a call goes
An illustrative call with a fictional business. Your agent uses your own services, hours and rules.
Questions your agent can ask
- How many people are in your party?
- What date and time would you like?
- Is it for a special occasion?
- Any dietary needs or allergies we should note?
Built-in emergency rules
- If a caller describes a severe allergic reaction, or someone choking or unconscious, tell them to call 911 now.
- Reports of food poisoning or foreign objects in food: be empathetic, never admit fault or offer compensation, and take a priority message for the manager.
- Never guarantee a dish is free of an allergen; offer to connect the caller with staff for severe allergies.
Ava (AI)Thanks for calling Olive and Ember. I'm Ava, the restaurant's AI assistant. This call is recorded. How can I help?
CallerDo you have a table for four tonight around 7?
Ava (AI)Let me check. I have 6:45 or 7:30 for four guests. Which would you like?
Caller7:30. Do you have gluten-free options?
Ava (AI)Yes, several dishes can be made gluten-free; just let your server know. Can I get a name and mobile number for the reservation?
CallerChris Park, 555-0166.
Ava (AI)You're set for four at 7:30 tonight, Chris. I'll text you a confirmation.
Features
What restaurants use most
Books appointments
Checks your real availability and books the job while the caller is still on the line.
Brain builder with website import
Answer a short interview written for your industry, or import your website. Your agent only says what you approve.
English & Spanish
Callers can speak English or Spanish, and your agent answers in the same language. Summaries stay in English for you.
Missed-call text-back
If a caller hangs up before anyone answers, they get a friendly text right away so the lead doesn't go cold.
Answers on your schedule
Only the calls you miss, only after hours, every call, or a custom weekly schedule. You stay in control.
Transcripts & summaries
Every call is summarized in plain English with the details captured, plus the full transcript and recording.
Starts with services like these
Your template comes pre-filled. Keep, edit or remove anything.
- Reservation
- Large party reservation (8+ guests)
- Private dining or event
- Chef's tasting or special event
- Catering order pickup
- Takeout order pickup
A front desk that never misses a call, built for restaurants
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