AI receptionist for property managers

Handle tenant calls and leasing inquiries around the clock

Your agent logs maintenance requests, triages emergencies, answers leasing questions and books showings.

Sound familiar?

What gets in the way for property managers

Leaks and lockouts don't keep business hours.

Prospective renters call several properties and tour the first that answers.

Unit numbers and issue details get lost in voicemails.

Example call

An illustrative call with a fictional business. Your agent uses your own services, hours and rules.

Fire, smoke, a gas smell, a carbon monoxide alarm with symptoms, or someone hurt: tell the caller to get to safety and call 911 first (for gas, leave and call from outside); then notify the emergency maintenance contact.
Flooding or an active leak: if it's safe, tell the caller to shut off the water at the fixture or main valve and to stay away from electrical outlets; then dispatch per the emergency-maintenance order.
For any issue the manager marked as an emergency, follow the dispatch order and collect property, unit, callback number, and a short description; tell the caller when to expect a call.

Oakwood Property Management (example)Example transcript

Ava (AI)Thanks for calling Oakwood Property Management. I'm Ava, the office's AI assistant. This call is recorded. How can I help?
CallerMy bathroom sink won't drain.
Ava (AI)Sorry about that. What's your property address and unit number? And is any water overflowing?
Caller200 Lake Road, unit 4B. No overflow.
Ava (AI)Thanks. I've logged a maintenance request and the team will schedule a visit. Is it okay for maintenance to enter if you're not home?
CallerYes, that's fine.
Ava (AI)Got it. You'll get a text with your request details and updates.

Features

Get a text and email the moment a new lead calls, with their name, number and exactly what they need.

Checks your real availability and books the job while the caller is still on the line.

Every call is summarized in plain English with the details captured, plus the full transcript and recording.

Callers can speak English or Spanish, and your agent answers in the same language. Summaries stay in English for you.

Only the calls you miss, only after hours, every call, or a custom weekly schedule. You stay in control.

If a caller hangs up before anyone answers, they get a friendly text right away so the lead doesn't go cold.

Your template comes pre-filled. Keep, edit or remove anything.

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