AI receptionist for med spas
Turn treatment inquiries into booked consultations
Your agent answers questions about treatments you offer, books consultations and follows up by text, in a warm, polished voice.
Sound familiar?
What gets in the way for med spas
Inquiries come in while you're with clients
Providers can't answer the phone mid-treatment, and curious callers move on.
Evening and weekend browsers
People research treatments after work, when nobody is at the desk.
Same questions, every day
Pricing ranges, downtime and prep instructions are asked constantly.
Example call
Hear how a call goes
An illustrative call with a fictional business. Your agent uses your own services, hours and rules.
Questions your agent can ask
- Which treatment are you interested in?
- Have you had this treatment before, with us or elsewhere?
- Is this your first visit with us?
- What dates work for you?
Built-in emergency rules
- If the caller has trouble breathing, swelling of the lips, tongue, or throat, or sudden vision changes after a treatment, tell them to call 911 now.
- Severe or worsening pain, skin turning white, gray, or blue, or blistering after filler or laser treatment is urgent: transfer to the provider on call immediately or follow the urgent-handling setting; never tell them to wait and see.
- Never give aftercare or medical advice beyond the approved FAQ; take a priority message for the provider.
Ava (AI)Hi, thanks for calling Glow Aesthetics. I'm Ava, the spa's AI assistant. This call is recorded. How can I help?
CallerI'm interested in Botox but I've never had it before.
Ava (AI)Great question to start with. For first-timers we book a free 20-minute consultation with one of our injectors. Would you like one this week?
CallerYes, Saturday if possible.
Ava (AI)I have Saturday at 11 a.m. with Dana. Can I get your name and mobile number?
CallerChloe Martin, 555-0188.
Ava (AI)You're all set, Chloe: Saturday at 11 with Dana. I'll text you a confirmation and what to expect.
Features
What med spas use most
Books appointments
Checks your real availability and books the job while the caller is still on the line.
Brain builder with website import
Answer a short interview written for your industry, or import your website. Your agent only says what you approve.
Missed-call text-back
If a caller hangs up before anyone answers, they get a friendly text right away so the lead doesn't go cold.
Instant lead alerts
Get a text and email the moment a new lead calls, with their name, number and exactly what they need.
Your Own Voice
Your agent can speak in your own voice, created only with your verified consent. It still always says it's an AI.
AI Sales Agent
Calls new web leads back within a minute, follows up and books. Only calls people who asked to be contacted.
Starts with services like these
Your template comes pre-filled. Keep, edit or remove anything.
- Complimentary consultation
- Neurotoxin treatment (e.g., Botox)
- Dermal filler
- HydraFacial or signature facial
- Laser hair removal
- Chemical peel
- Microneedling
- IV hydration therapy
Frontwren doesn't sign HIPAA Business Associate Agreements yet. If your practice is a HIPAA covered entity, please talk to us before using it with patient information. Your agent never asks for diagnoses, medications or insurance ID numbers, and never gives medical advice.
A front desk that never misses a call, built for med spas
Join the early-access list. Founding members: your first month free and today's price locked in for 12 months.