AI receptionist for law firms
Capture every potential client, professionally
Your agent screens new matters, collects intake details, books consultations and routes urgent calls, without ever giving legal advice.
Sound familiar?
What gets in the way for law firms
Calls during court and meetings
Attorneys can't answer while with clients or in court.
Intake takes time
Basic screening questions eat up paralegal hours.
After-hours inquiries
Potential clients reach out evenings and weekends and hire whoever responds.
Example call
Hear how a call goes
An illustrative call with a fictional business. Your agent uses your own services, hours and rules.
Questions your agent can ask
- What type of legal matter is this about?
- In which state or county did this happen?
- When did it happen, or is there an upcoming court date?
- Have you already spoken with another attorney about this?
Built-in emergency rules
- If the caller is in immediate danger, tell them to call 911 now. For domestic violence, they can also call the National Domestic Violence Hotline at 1-800-799-7233 or text START to 88788.
- If someone was just arrested or has a court hearing within 48 hours, treat it as urgent: follow the urgent-handling setting.
- Never tell a caller whether a deadline has passed; flag any mention of deadlines, court dates, or statutes of limitations as urgent for an attorney.
Ava (AI)Thank you for calling Harper and Cole Law. I'm Ava, the firm's AI assistant. This call is recorded. I can't give legal advice, but I can help set up a consultation. What's this regarding?
CallerI was in a car accident last week.
Ava (AI)I'm sorry to hear that. In which county did the accident happen, and were you injured?
CallerFranklin County, and yes, my neck.
Ava (AI)Thank you. I can book a free consultation with an attorney Monday at 10 a.m. or Tuesday at 2 p.m.
CallerMonday at 10.
Ava (AI)You're booked. Can I get your full name and phone number? You'll get a confirmation text.
Features
What law firms use most
Books appointments
Checks your real availability and books the job while the caller is still on the line.
Instant lead alerts
Get a text and email the moment a new lead calls, with their name, number and exactly what they need.
Transcripts & summaries
Every call is summarized in plain English with the details captured, plus the full transcript and recording.
Answers on your schedule
Only the calls you miss, only after hours, every call, or a custom weekly schedule. You stay in control.
English & Spanish
Callers can speak English or Spanish, and your agent answers in the same language. Summaries stay in English for you.
Compliance built in
AI disclosure on every call, recording notice on by default, opt-out handling and consent records, all automatic.
Starts with services like these
Your template comes pre-filled. Keep, edit or remove anything.
- Initial consultation
- Paid strategy consultation
- Case evaluation call
- Document signing appointment
- Existing client update call
A front desk that never misses a call, built for law firms
Join the early-access list. Founding members: your first month free and today's price locked in for 12 months.