AI receptionist for HVAC companies
Book the job before they call the next company
Your agent answers no-heat and no-cool calls 24/7, captures the details your techs need, books service windows and alerts you to emergencies.
Sound familiar?
What gets in the way for HVAC companies
You're on a roof, not by the phone
Techs and owners are in the field when the busiest calls come in.
Peak-season overflow
Heat waves and cold snaps flood the phones at the worst possible time.
After-hours emergencies
A no-heat call at 9 p.m. goes to whoever answers first.
Example call
Hear how a call goes
An illustrative call with a fictional business. Your agent uses your own services, hours and rules.
Questions your agent can ask
- What's going on with your system?
- Is it heating, cooling, or both, and what type of system is it?
- What's the service address, including ZIP code?
- About how old is the system?
Built-in emergency rules
- If the caller smells gas or rotten eggs, tell them to leave the building now, not to touch light switches, appliances, or the thermostat, and to call 911 or the gas company from outside. Continue only after they confirm they are safe.
- If a carbon monoxide alarm is sounding or anyone has a headache, dizziness, nausea, or confusion, tell them to get everyone outside into fresh air and call 911.
- If there is smoke, a burning smell, or fire from equipment, tell them to leave and call 911.
Ava (AI)Thanks for calling Summit Heating and Air. I'm Ava, the company's AI assistant. This call is recorded. How can I help?
CallerOur AC stopped blowing cold air this afternoon.
Ava (AI)Sorry about that. Is the outdoor unit running, and is anyone in the home at risk from the heat?
CallerIt's running, and we're okay, just uncomfortable.
Ava (AI)Understood. I can get a technician out tomorrow between 8 and 10 a.m. or 12 and 2 p.m. Which window works?
Caller8 to 10, please.
Ava (AI)Booked. Can I confirm the service address? I'll text you when the tech is on the way.
Features
What HVAC companies use most
Books appointments
Checks your real availability and books the job while the caller is still on the line.
Instant lead alerts
Get a text and email the moment a new lead calls, with their name, number and exactly what they need.
Missed-call text-back
If a caller hangs up before anyone answers, they get a friendly text right away so the lead doesn't go cold.
Answers on your schedule
Only the calls you miss, only after hours, every call, or a custom weekly schedule. You stay in control.
AI Sales Agent
Calls new web leads back within a minute, follows up and books. Only calls people who asked to be contacted.
English & Spanish
Callers can speak English or Spanish, and your agent answers in the same language. Summaries stay in English for you.
Starts with services like these
Your template comes pre-filled. Keep, edit or remove anything.
- Diagnostic / service call
- AC tune-up
- Furnace / heating tune-up
- Heat pump service
- Repair visit
- New system estimate
- Thermostat installation
- Duct cleaning
A front desk that never misses a call, built for HVAC companies
Join the early-access list. Founding members: your first month free and today's price locked in for 12 months.