AI receptionist for dental practices
Fill your schedule without tying up the front desk
Your agent answers new-patient calls, books cleanings and emergency visits, and handles the questions your team hears twenty times a day.
Sound familiar?
What gets in the way for dental practices
Front desk is busy with patients
Phones ring while your team is checking patients in and out, and callers go to voicemail.
After-hours toothaches
People in pain call at night and on weekends, then book with whoever answers first.
Repeat questions
Insurance, hours, parking and new-patient paperwork take up hours of staff time every week.
Example call
Hear how a call goes
An illustrative call with a fictional business. Your agent uses your own services, hours and rules.
Questions your agent can ask
- Are you a new or an existing patient?
- What's the main reason for your visit?
- Are you in pain right now?
- Do you have dental insurance? Which carrier?
Built-in emergency rules
- If the caller reports swelling spreading to the eye, neck, or throat, trouble breathing or swallowing, or heavy bleeding that won't stop, tell them to call 911 or go to the nearest emergency room now.
- Severe tooth pain, facial swelling without breathing problems, a knocked-out or broken tooth, or bleeding after a procedure is urgent: offer the earliest same-day slot, or follow the urgent-handling setting after hours.
- For a knocked-out adult tooth, tell the caller time matters and offer the earliest slot or the on-call transfer; give only care instructions the dentist has approved in the FAQ.
Ava (AI)Thanks for calling Maple Grove Dental. I'm Ava, the office's AI assistant. This call is recorded. How can I help?
CallerHi, I'd like to come in for a cleaning. I'm a new patient.
Ava (AI)Welcome! New patient visits include an exam and cleaning and take about 90 minutes. I have Tuesday at 9 a.m. or Thursday at 2 p.m. Which works better?
CallerThursday at 2 is great.
Ava (AI)Perfect. Can I get your full name and the best number to text your confirmation to?
CallerJordan Lee, 555-0142.
Ava (AI)Thanks, Jordan. You're booked for Thursday at 2 p.m. I'll text a confirmation and our new-patient forms now.
Features
What dental practices use most
Books appointments
Checks your real availability and books the job while the caller is still on the line.
Answers on your schedule
Only the calls you miss, only after hours, every call, or a custom weekly schedule. You stay in control.
Brain builder with website import
Answer a short interview written for your industry, or import your website. Your agent only says what you approve.
Missed-call text-back
If a caller hangs up before anyone answers, they get a friendly text right away so the lead doesn't go cold.
English & Spanish
Callers can speak English or Spanish, and your agent answers in the same language. Summaries stay in English for you.
Transcripts & summaries
Every call is summarized in plain English with the details captured, plus the full transcript and recording.
Starts with services like these
Your template comes pre-filled. Keep, edit or remove anything.
- New patient exam and cleaning
- Routine cleaning (hygiene visit)
- Emergency exam (toothache or broken tooth)
- Filling
- Crown or bridge consultation
- Teeth whitening
- Clear aligner / orthodontic consultation
- Child checkup and cleaning
Frontwren doesn't sign HIPAA Business Associate Agreements yet. If your practice is a HIPAA covered entity, please talk to us before using it with patient information. Your agent never asks for diagnoses, medications or insurance ID numbers, and never gives medical advice.
A front desk that never misses a call, built for dental practices
Join the early-access list. Founding members: your first month free and today's price locked in for 12 months.