AI receptionist for chiropractic and physical therapy clinics
Keep the schedule full while you treat patients
Your agent books new and returning patients, answers questions about visits and insurance, and keeps your practitioners focused on care.
Sound familiar?
What gets in the way for chiropractic and physical therapy clinics
Hands-on all day
You can't answer the phone during adjustments or sessions.
No-shows and reschedules
Gaps in the schedule are hard to fill when calls go unanswered.
New patients shop around
People in pain book with the first clinic that picks up.
Example call
Hear how a call goes
An illustrative call with a fictional business. Your agent uses your own services, hours and rules.
Questions your agent can ask
- Are you a new or returning patient?
- What area is bothering you, and how long has it been going on?
- Is this related to a car accident or a work injury?
- Do you have insurance you'd like us to use?
Built-in emergency rules
- If the caller reports new loss of bladder or bowel control, numbness in the groin or inner thighs, sudden severe leg weakness, chest pain, or a recent major trauma or head injury, tell them to call 911 or go to an emergency room now.
- After a car accident with severe pain, numbness, or a head injury, advise emergency care first; offer an appointment afterward.
- Never advise exercises, stretches, ice/heat, or medications; take a message for the provider.
Ava (AI)Thanks for calling Align Chiropractic. I'm Ava, the clinic's AI assistant. This call is recorded. How can I help?
CallerMy lower back has been bothering me for a week. Can I get in soon?
Ava (AI)I'm sorry to hear that. I can book a new-patient evaluation. The soonest openings are tomorrow at 8:30 a.m. or 4 p.m.
Caller4 p.m., please.
Ava (AI)Got it. What's your full name and mobile number?
CallerSam Patel, 555-0123.
Ava (AI)You're booked for tomorrow at 4 p.m., Sam. Please arrive 10 minutes early. I'll text the address and intake form.
Features
What chiropractic and physical therapy clinics use most
Books appointments
Checks your real availability and books the job while the caller is still on the line.
Answers on your schedule
Only the calls you miss, only after hours, every call, or a custom weekly schedule. You stay in control.
Missed-call text-back
If a caller hangs up before anyone answers, they get a friendly text right away so the lead doesn't go cold.
Brain builder with website import
Answer a short interview written for your industry, or import your website. Your agent only says what you approve.
Transcripts & summaries
Every call is summarized in plain English with the details captured, plus the full transcript and recording.
English & Spanish
Callers can speak English or Spanish, and your agent answers in the same language. Summaries stay in English for you.
Starts with services like these
Your template comes pre-filled. Keep, edit or remove anything.
- New patient evaluation
- Chiropractic adjustment
- Physical therapy session
- Re-evaluation
- Massage therapy
- Sports injury assessment
- Dry needling
- Auto accident evaluation
Frontwren doesn't sign HIPAA Business Associate Agreements yet. If your practice is a HIPAA covered entity, please talk to us before using it with patient information. Your agent never asks for diagnoses, medications or insurance ID numbers, and never gives medical advice.
A front desk that never misses a call, built for chiropractic and physical therapy clinics
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