AI receptionist for auto repair shops
Keep the bays full without leaving the bay
Your agent books service appointments, captures year, make and model, and answers questions about hours, pricing ranges and loaners.
Sound familiar?
What gets in the way for auto repair shops
Techs can't answer phones
Every call answered at the counter is time away from the cars.
Status-check calls
"Is my car ready?" calls interrupt the whole shop.
Missed new customers
Drivers with a warning light call the next shop if nobody answers.
Example call
Hear how a call goes
An illustrative call with a fictional business. Your agent uses your own services, hours and rules.
Questions your agent can ask
- What's the year, make, and model?
- What's going on with the vehicle, or what service do you need?
- About how many miles are on it?
- Are any warning lights on?
Built-in emergency rules
- If the caller is stranded somewhere unsafe, such as a highway shoulder, tell them to get to a safe spot away from traffic and call 911 if they are in danger; then offer the towing partner if configured.
- If the caller reports brake failure, steering problems, smoke, or a fuel smell, tell them not to drive the vehicle and offer towing.
- If anyone is injured in an accident, tell them to call 911.
Ava (AI)Thanks for calling Main Street Auto. I'm Ava, the shop's AI assistant. This call is recorded. How can I help?
CallerMy check engine light came on.
Ava (AI)Let's get it looked at. What's the year, make and model, and is the light flashing or steady?
Caller2018 Honda Civic, it's steady.
Ava (AI)Thanks. A steady light usually isn't an emergency. I can book a diagnostic tomorrow at 8 a.m. drop-off. Does that work?
CallerYes.
Ava (AI)Booked. What's your name and mobile number? We'll text you when the car's ready.
Features
What auto repair shops use most
Books appointments
Checks your real availability and books the job while the caller is still on the line.
Missed-call text-back
If a caller hangs up before anyone answers, they get a friendly text right away so the lead doesn't go cold.
Brain builder with website import
Answer a short interview written for your industry, or import your website. Your agent only says what you approve.
Instant lead alerts
Get a text and email the moment a new lead calls, with their name, number and exactly what they need.
English & Spanish
Callers can speak English or Spanish, and your agent answers in the same language. Summaries stay in English for you.
Transcripts & summaries
Every call is summarized in plain English with the details captured, plus the full transcript and recording.
Starts with services like these
Your template comes pre-filled. Keep, edit or remove anything.
- Oil change
- Check-engine light diagnostic
- Brake inspection and repair
- Tire rotation or replacement
- State inspection
- AC service
- Battery test and replacement
- Wheel alignment
A front desk that never misses a call, built for auto repair shops
Join the early-access list. Founding members: your first month free and today's price locked in for 12 months.